Now you can book a slot with our engineers either in our workshop or straight at your doorstep.
Jump to the booking Form
Where to start?
1. Call, Text or Chat with usStart with getting a rough quote of the repair. As our prices depend on the issue and the model – it is hard for us to list all the configurations here on our website.
Better is if you can give us a call and explain the issue you are facing with your computer. Or even chat with us or send a picture of the problem via WhatsApp or Messenger, we will reply with an instant quote.
2. Assessing the damageYou have got your quote and are happy to proceed? Excellent!
Let us confirm the quote by checking the internals of the computer and damage happened. We can do that by you bringing it over or letting us pick it up for free (in Adelaide only)
You will need to book your repair first so we can allocate a slot for you. As we can be out with a customer, and if you pop in the workshop without a booking, we may miss you.
If you are interstate you can mail it to us. Postage may cost you about $30, we will cover the return.
Please fill our booking form with your details and provide tracking information
3. Finding the fault and Repairing the computerWe will get right on to it. This may take from couple days to a week, depending on if we need parts ordered or have them in stock.
You will be informed on every update we have on your repair. You can also get live photos of the repair if you want to if you have contacted us via WhatsApp or Messenger.
4. Testing, testing, testingWe run overnight tests such as Apple diagnostic tests or third-party tests to ensure the stability of our repairs.
If a graphic repair was performed, we issue heavy graphic test software to run overnight ensuring full functionality.
5. Repair CompletedOnce we are confident that repair has been successful we will let you know about it and arrange for you to have it back in the fastest and safest way possible.
You also get 30 Days warranty on our repairs, for peace of mind.
If something goes wrong and repair is not as we wish to be, you are covered with full refund guarantee (excluding the diagnostic and shipping fees)
- Call us: 0469317177
- Email us: support @ it-solve.com.au
- Question form: Contact form
- Chat with us: m.me/itsolve.net
Please fill our Booking Form
Please describe the fault accurately