We had a bizarre case, rendered this 21″ iMac 2017 model completely useless after a corrupted software update. It caused the system to load only in recovery mode with the following error:
macOS could not be installed on your computer An error ocurred while updating firmware. Quit the installer to restart your computer and try again.
No matter how many restarts have been performed it still will not load into the user system. Causing the user to lose access to their data.
Although these model Mac’s are not near ready to run Big Sur, Apple keeps pushing these updates to the older Mac’s, which eventually bricks them, causing unnecessary stress to the owner. One gets to wonder if it’s their way of “encouraging” Mac owners to buy themselves a new Apple device every 2-3 years, even if their previous generation device was working perfectly fine prior to the update?
Failed iMac Update Repair
This issue could be resolved 2 ways, if it was a firmware corruption we would probably have to work on a firmware level and reprogram its internal flash memory with a programmer.
But luckily, this particular iMac suffered from partition corruption. Seems like the part of the operating system holding the system updates got corrupted and haven’t managed to handle the update procedure.
Due to it has been a corrupted software issue, rather than firmware, we could repair the software partition to regain access to the system.
Of course, before we did that, we had to ensure all customer’s data is backed up safely, in case repair does not go by plan.
iMac Repairs we offer here in Adelaide includes a couple of simple steps:
- Get a Quote for the repair before any work is done, even over the phone.
- Free pick up from the client’s location in Adelaide. Or alternatively, drop in for a quick check while you wait.
- Confirming final cost and “Go” from the client.
- Repairing and ensuring everything works as expected.
- Returning repaired system back to the client. Or the client can pick it up from our workshop.
Successful Repair of a failed iMac firmware update
After a successful disk repair, the whole system is ready to be used as nothing had happened. Including all customer data preserved.
Do you need this Repair in Adelaide?
If your Mac or iMac is causing trouble and need an iMac Repair Service in Adelaide, give us a call, and we will advise for the best scenario to get your device repaired.
We at IT-Solve, specialise in computer and electronics repairs. We will do our best to repair your iMac quickly without involving high costs and long waiting times in repair shops.
Repair before Replacement
We are committed to reducing e-waste in Australia. And the way how we do it is by educating our customers and providing affordable iMac Repairs.
Although our best intentions and hard work, this is not an easy task. Customers must accept that cost of high-quality electronic repairs, is a third to half of the price of a new device. While we do the repair we target common planned obsolescence design mistakes to ensure the longevity of the iMacs usability.
That said, if we buy a new one or write it off via insurance, it does not guarantee that the new one will not meet the same fate as the older one pretty soon.
Quite often, we see accidents reoccurring within less than 2-year gaps. If we can save 2000$ or even 1000$ today by repairing our faulty iMac is great. That’s an extra half iMac cost ready to be spent on another one when the time comes and our needs increases.
When that time comes is up to us to buy a new one or keep pushing the one we have, but delaying it by a year or three is always a good starting point and saves another iMac polluting our planet.