Slow iMac spinning wheel repair

This time we had 2014 model iMac which was working very slow, with constant spinning wheels and responsiveness issues.

We get customers often reaching us out with similar issues. Even over the phone, we knew what was the issue and able to give an accurate explanation of the cause and effect of the iMac problem, as well as an accurate quote of the repair cost.

iMac loading very slow, with constant spinning wheels
iMac loading very slow, with constant spinning wheels

When the customer arrived, we ran some basic diagnostics and noticed that the hard drive benchmark was extremely slow. Thus causing the iMac to run slow and showing spinning wheels often.

Slow iMac spinning wheel repair process

We diagnosed this slow iMac spinning wheel repair issue to a failing hard drive. And to replace it we need to slice open the iMac apart.

Due to the design of these iMacs, as explained in my previous articles, we need to slice open the iMac and take off the front screen. These retina screens, are glued with very strong double side tape, and if not taken out correctly, one can damage or crack the screen very easily.

These screens are very expensive, 27″ iMac Retina screens are in the excess of 1000$. So make sure you are using professional services in repairing your iMac.

Removing 27" iMac Retina screen
Removing 27″ iMac Retina screen

Annoyingly, the hard drive on these models is within the compartment, behind the glued in the screen so removal of the screen is necessary.

Dust collected within the Fan of slow iMac came for a spinning wheel repair
Dust collected within the Fan of slow iMac came for a spinning wheel repair

From the photo, we can see the amount of dust accumulated on the fan of the iMac. This is the main reason for hard drive failure on iMacs.

As the major cost of this process is the labour of taking the screen off, we offer to upgrade the hard drive to an SSD. This way we can extend the performance of this slow iMac to match the performance of 2020 model iMacs which come with an SSD from the factory.

Dust collected on the fan - Slow iMac spinning wheel repair
Dust collected on the fan – Slow iMac spinning wheel repair

As dust collects inside and piles over the fan, the internals of the iMac start overheating causing hard drive failure, if slow iMac spinning wheel repair is not performed on a timely manner, the customer may lose all of the data residing on the storage.

Risks of leaving the iMac unrepaired

Additionally, if not repaired on time iMac graphic card issues may appear increasing drastically the repair cost.

Replacing a hard drive of 27" 2014 model iMac - Slow iMac spinning wheel repair
Replacing a hard drive of 27″ 2014 model iMac – Slow iMac spinning wheel repair

These drives are with a life expectancy of 10+ years, however, due to a high temperature generated from the overheating system they tend to fail within 5 years.

iMac Repair we offer here in Adelaide includes a couple of simple steps:

  1. Get a Quote for the repair before any work is done, even over the phone.
  2. Free pick up from the client’s location in Adelaide. Or alternatively, drop in for a quick check while you wait.
  3. Confirming final cost and “Go” from the client.
  4. Repairing and ensuring everything works as expected.
  5. Returning repaired system back to the client. Or the client can pick it up from our workshop.

The Result

Replaced 1Tb HDD with a high quality 1TB Samsung Evo SSD - Slow iMac spinning wheel repair
Replaced 1Tb HDD with a high quality 1TB Samsung Evo SSD – Slow iMac spinning wheel repair

We fitted new high-quality Samsung SSD, which replaced the existing 1TB HDD with the aim to provide a much-needed performance boost on this amazing machine.

Serviced iMac to ensure longer life expectancy - Slow iMac spinningwheel repair
Serviced iMac to ensure longer life expectancy – Slow iMac spinningwheel repair

The final result was a nicely serviced iMac with a fast SSD providing enough storage for this lovely iMac to keep performing at its best for another 5-10 years.

27" 2014 iMac with replaced HDD to a SSD drive - Slow iMac spinning wheel repair
27″ 2014 iMac with replaced HDD to a SSD drive

The best part of the process was that we have saved the customer around 3K$ in buying a new iMac as well as reduced the electronic junk ending up on the landfill (claimed to be recycled).

Would you like to read more about our iMac SSD upgrade cases? Check out some of our published repair cases.

Successful slow iMac spinning wheel repair
Successful slow iMac spinning wheel repair

Do you need this Repair in Adelaide?

If your Mac or iMac is causing trouble and need an iMac Repair Service in Adelaide, give us a call, and we will advise for the best scenario to get your device repaired.

We at IT-Solve, specialise in computer and electronics repairs. We will do our best to repair your iMac quickly without involving high costs and long waiting times in repair shops.

Call us now on 0469317177 or drop us an inquiry via Text us via Whatsapp MessengerWhatsApp or Text us via Facebook MesengerMessenger
Our engineers will respond quickly to your question.

Repair before Replacement

We are committed to reducing e-waste in Australia. And the way how we do it is by educating our customers and providing affordable iMac Repairs.
Although our best intentions and hard work, this is not an easy task. Customers must accept that cost of high-quality electronic repairs, is a third to half of the price of a new device. While we do the repair we target common planned obsolescence design mistakes to ensure the longevity of the iMacs usability.

That said, if we buy a new one or write it off via insurance, it does not guarantee that the new one will not meet the same fate as the older one pretty soon.
Quite often, we see accidents reoccurring within less than 2-year gaps. If we can save 2000$ or even 1000$ today by repairing our faulty iMac is great. That’s an extra half iMac cost ready to be spent on another one when the time comes and our needs increases.
When that time comes is up to us to buy a new one or keep pushing the one we have, but delaying it by a year or three is always a good starting point and saves another iMac polluting our planet.

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